Privacy Policy

Last updated: 2026. This Privacy Policy explains how Redefined Kitchens & Bath, a division of A&K Renovations and Home Repair LLC (“we,” “us”), handles information collected through redefinedkitchens.com and our services.

Information we collect

We collect the information you provide when you call, text, email, submit a form, or request a consultation — such as your name, phone number, email, project address, and details about your project. We also automatically collect basic usage and device information through cookies and analytics tools.

How we use your information

We use it to respond to your inquiry, schedule and perform consultations and projects, prepare proposals, follow up about your project, and improve our website and service.

How we share your information

We do not sell your personal information. We share it only with service providers who help us operate — such as our customer-management and scheduling software and website analytics providers (such as Google). Each has its own privacy practices. We may also disclose information if required by law. We do not share your mobile phone number or your text-messaging consent with third parties or affiliates for their own marketing purposes.

Cookies and analytics

Our site uses cookies and may use analytics tools to understand how visitors use the site. You can control or disable cookies through your browser settings.

Text messages (SMS)

If you give us your phone number, we may use it to contact you about your inquiry and your project. We send text messages only to people who have separately and voluntarily opted in — by checking the corresponding box on our consultation request form, or by giving us equivalent written consent.

There are two separate, optional consents. You may give either one, both, or neither:

• Transactional messages — appointment scheduling, consultation reminders, and updates about your kitchen or bath project.
• Marketing messages — special offers, promotions, and discounts.

Consent to receive text messages is not a condition of purchase. You can request a consultation, receive a proposal, and have us complete your project without ever agreeing to receive text messages. Declining costs you nothing — we will simply reach you by phone or email instead.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out of further messages, or HELP for assistance. You may also opt out by emailing or calling us at the details below.

We do not sell, rent, or share your phone number or your text-messaging consent with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We share your number only with the service providers that operate our messaging and scheduling systems on our behalf, and only so that we can contact you.

When you opt in, we keep a record of it — which consent you gave, the exact wording you were shown, the date and time, and the IP address the consent was submitted from — so that we can demonstrate consent was given.

Your choices

You may opt out of marketing communications at any time, and you can contact us to ask about the information we hold about you.

Data security

We take reasonable measures to protect your information, though no method of transmission or storage is completely secure.

Contact us

Questions about this policy? Email info@redefinedkitchens.com or call (480) 258-2866.